Night Porter Supervisor

Solent Hotel & Spa; Fareham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave (rising to 33)

Wage access program (Stream)

Health cash plan

Employee discounts

Pension & Life assurance

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Uniform provided

Bespoke training programmes

Job summary

Solent Hotel & Spa is seeking a Night Porter Supervisor to lead our Nights Team and ensure the smooth operation of the hotel overnight. You will supervise Night Porters, check in late arrivals, and help prepare breakfast areas, while maintaining security and calm under pressure.

You should be reliable, able to multi-task, and ready to take initiative. Previous supervisory experience is ideal, though full training will be provided; basic computer skills are advantageous.

Qualifications

• Experience supervising night staff.
• Ability to stay calm under pressure and handle problems as they arise.
• Reliable and responsible with good initiative.

Responsibilities

• Checking in late arrivals.
• Cleaning the property and setting up meeting/conference rooms.
• Arranging newspapers and wake up calls.
• Ensuring the building and guests are secure.
• Helping set the dining area for breakfast.
• Supervising Night Porters on shift.
• Ensuring your team operates efficiently and safely.

Skills

Leadership

Team supervision

Communication skills

Calm under pressure

Multi-tasking

Tools

Basic computer skills

Job description

We’re looking for a real night owl to be our Night Porter Supervisor.

Your day to day;

• Checking in late arrivals
• Cleaning the property and setting up meeting /conference rooms
• Arranging newspapers and wake up calls
• Ensuring the building and guests are secure
• Helping set the dining area for breakfast
• Supervising Night Porters on shift with you
• Ensuring your team operates efficiently and safely

Who are we looking for?

Our Nights Team plays a crucial role in ensuring the smooth running of our hotel. As Night Porter Supervisor you will need to be a responsible and reliable person who is comfortable leading and supervising others. We are looking for a hard-working individual who doesn’t mind being a night owl.

You must be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision and work on your own initiative.

If you are self-motivated and can multi-task this could be for you. Ideally, you will have previous supervisory experience however. personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training can be provided.

In return, we are offering a rewarding role with scope for career progression along with;

• 28 days annual leave (rising to 33 days after 5 years)
• Stream – the ability to access up to 40% of your wages as you earn them each week
• Health cash plan and high street discounts
• Generous employee discounts on drink, food and accommodation in our beautiful Inns and Hotels across the country
• Pension & Life assurance
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Uniform will be provided
• Bespoke training programmes accessible to all