Night Porter: Safe Guest Experience and Career Growth

Greene King; Rottingdean; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

33% discount for you and 15% for loved ones

Access to wages before payday

Employee assistance program

Job summary

A leading hospitality brand is seeking a Night Porter in Rottingdean to ensure guest safety and provide exceptional customer experiences. Responsibilities include checking in late arrivals, ensuring security, and managing customer inquiries. The ideal candidate will have a passion for service, attention to detail, and a positive attitude. Join a team that values your growth with benefits like discounts and career development opportunities.

Qualifications

• Passion for delivering great service and welcoming customers.
• Ability to make decisions in emergency situations.
• Experience with customer complaints management is a plus.

Responsibilities

• Provide exceptional experiences for guests at all times.
• Handle late arrivals and inquiries as the first point of contact.
• Ensure safety and security of guests and staff.

Skills

Willingness to learn

Attention to detail

Customer service skills

Positive attitude

Job description

A leading hospitality brand is seeking a Night Porter in Rottingdean to ensure guest safety and provide exceptional customer experiences. Responsibilities include checking in late arrivals, ensuring security, and managing customer inquiries. The ideal candidate will have a passion for service, attention to detail, and a positive attitude. Join a team that values your growth with benefits like discounts and career development opportunities.