Night Porter — Safe, Welcoming Overnight Service

Daish-S-Holidays-1; Bournemouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Stable, all-year-round employment

Career progression opportunities

£100 refer-a-friend bonus

Birthday leave

Wellbeing support

Holiday discount for staff

Job summary

Daish's Holidays is seeking a friendly Night Porter to help provide a welcoming service to guests while ensuring hotel security overnight. The role supports the daytime reception team and serves as a key contact during the night shift.

Responsibilities include front-of-house duties, guest assistance, and maintaining safety protocols. The position involves weekend and bank holiday coverage with 11:00pm–7:00am shifts, in a family-owned holiday company with a strong service ethos.

Qualifications

• Experience in hospitality or night porter roles is helpful but not essential.
• Reliable, approachable and able to work independently.
• Calm, professional demeanor when dealing with guests or emergencies.

Responsibilities

• Carry out front-of-house duties, welcoming guests and addressing their needs.
• Provide friendly, professional and efficient service through the night.
• Assist guests with luggage and ensure comfortable stays.
• Maintain hotel security at night following management directions.
• Conduct regular security walks and log findings and actions.
• Follow fire safety and emergency procedures as required.
• Adhere to lone-working and buddy contact procedures for safety.
• Report issues or incidents to Hotel Management.
• Follow Health & Safety procedures to maintain a safe environment.

Skills

Guest service

Security awareness

Independence

Reliability

Job description

Daish's Holidays is seeking a friendly Night Porter to help provide a welcoming service to guests while ensuring hotel security overnight. The role supports the daytime reception team and serves as a key contact during the night shift.

Responsibilities include front-of-house duties, guest assistance, and maintaining safety protocols. The position involves weekend and bank holiday coverage with 11:00pm–7:00am shifts, in a family-owned holiday company with a strong service ethos.