Night Porter: Safe, Seamless Overnight Guest Experience

Shepherd Neame Limited; Deal; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Early wage withdrawal

Food & drink discounts

Overnight stay discounts

Shop discounts at Visitor Centre

Mental Health Platform

Company pension

Career development

Flexible working hours

Job summary

Shepherd Neame Limited is seeking a Night Porter in Deal to ensure the safety, security, and comfort of guests overnight. You’ll be the point of contact for late arrivals and early departures, maintaining a secure and presentable property at the Royal Hotel.

This role suits someone reliable, organized, and capable of working independently to support a seamless guest experience during night hours.

Qualifications

• Reliable and able to work independently.
• Willingness to work night shifts.
• Able to stay organized and maintain high standards.

Responsibilities

• Welcome and assist guests during late check-ins and early check-outs.
• Monitor the premises to ensure safety and security overnight.
• Handle guest queries and resolve issues promptly and professionally.
• Carry out cleaning and housekeeping tasks to maintain high standards.
• Prepare areas for the next day’s service and assist with early breakfast set-up.
• Report any maintenance or safety concerns promptly.

Skills

Reliability

Independence

Calmness

Job description

Shepherd Neame Limited is seeking a Night Porter in Deal to ensure the safety, security, and comfort of guests overnight. You’ll be the point of contact for late arrivals and early departures, maintaining a secure and presentable property at the Royal Hotel.

This role suits someone reliable, organized, and capable of working independently to support a seamless guest experience during night hours.