Night Porter: Overnight Guest Services & Security

Brook Street; Dornoch; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

33 days annual leave pro-rata

Auto enrolment pension scheme

Family friendly support

Life assurance cover

Wellbeing platform access

Cycle to work scheme

Free meals on shift

Staff gym access

Team events

Job summary

Brook Street NMR is recruiting a Night Porter for a hospitality setting. You will support the Night Supervisor and Manager, perform security and safety checks, and provide a discreet, professional guest service overnight.

Responsibilities include switchboard duties, maintaining ambience, housekeeping support, and assisting with transport and financial tasks. You should stay calm under pressure, communicate clearly, and be flexible to cover 7 nights on/7 nights off, including weekends and

Qualifications

• Reliable and dependable, able to work independently overnight.
• Committed to guest service with a warm, professional manner.
• Remain calm and composed under pressure handling guest needs.
• Strong attention to detail for presentation, cleanliness, security.
• Discreet when dealing with guests and colleagues.
• Clear, effective communication and teamwork.

Responsibilities

• Support the Night Supervisor and Night Manager with the safe, secure and smooth running of the Club throughout the night.
• Carry out regular security and fire safety checks in line with Club procedures.
• Provide a warm, professional and discreet service to members and guests, supporting departments including Food & Beverage, Housekeeping, Maintenance and Transport.
• Take responsibility for the switchboard once the late Receptionist has finished, handling calls and enquiries efficiently and professionally.
• Maintain the presentation and ambience of the establishment overnight, ensuring public areas and facilities are presented to high standards.
• Complete routine checks of guest areas and external areas, and assist with overnight transport.
• Complete general cleaning and tidying duties in staff and office areas as required.
• Assist with overnight financial and administrative procedures, including reconciliations and POS reports.

Skills

Reliability

Guest service

Calm under pressure

Attention to detail

Discretion

Communication

Teamwork

Numeracy

Willingness to learn

Tools

POS reporting

POS systems

Job description

Brook Street NMR is recruiting a Night Porter for a hospitality setting. You will support the Night Supervisor and Manager, perform security and safety checks, and provide a discreet, professional guest service overnight.

Responsibilities include switchboard duties, maintaining ambience, housekeeping support, and assisting with transport and financial tasks. You should stay calm under pressure, communicate clearly, and be flexible to cover 7 nights on/7 nights off, including weekends and