Night Porter, Malmaison

Malmaison & Hotel du Vin; Aberdeen City; Sur place; GBP 15 000 - 21 000; Temps partiel

Résumé du poste

Malmaison Aberdeen is seeking a dedicated Night Porter to oversee hotel operations from sundown to sunrise. The role involves hands-on responsibility for the night shift, ensuring brand standards are upheld and guest satisfaction remains high.

Responsibilities include managing the Night shift for Food & Beverage, keeping public areas immaculate, assisting guests with luggage, and conducting nightly safety checks. A physical role requiring good communication and attention to detail.

Responsabilités

• Oversee the running of the hotel from sundown to sunrise.
• Manage the Food & Beverage department during the night and ensure public areas are clean and set up for the next day.
• Assist guests with luggage, respond to enquires, and conduct nightly Health and Safety audits.

Description du poste

Role: Night Porter

Rate of pay / Hours:£ 12.71 hour plus TRONC (service charge) / 20 hours
Contract Type:2 days per week
Location: Malmaison Aberdeen

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night and ensure that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits and cleaning duties. You will be organised, an excellent communicator.

About You:

• You'll have a eye for detail
• You take pride in your work and will enjoy being busy
• This is a physical role and you'll have to cope with the demands that the role of Night Porter will require including nightly cleaning, set up for next day, preparing and delivering room service.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.