Night Porter

Malmaison & Hotel du Vin; Aberdeen City; On-site; GBP 17,000 - 21,000; Full time

Job summary

Malmaison Aberdeen is seeking a dedicated Night Porter to oversee hotel operations from sundown to sunrise. You will welcome guests, assist with luggage and ensure public areas remain immaculate, with meeting spaces prepared for the next day.

The role includes managing the Night-time Food & Beverage setup, conducting nightly health and safety checks, and communicating clearly with guests and colleagues to maintain our brand standards.

Qualifications

• Night shift experience is essential.
• Experience in a similar role is beneficial.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Welcome guests and assist with luggage while ensuring public areas are immaculate.
• Clean public areas and prepare meeting spaces for the next day.
• Manage the Night-time Food & Beverage setup and support guest inquiries.
• Conduct nightly Health and Safety audits and maintain clear communication with colleagues.

Skills

Night shift experience

Guest communication

Public areas cleaning

Job description

Job Title: Night Porter, Malmaison

Rate of pay / Hours: £12.71 per hour plus TRONC (service charge) / 20 hours
Location: Malmaison Aberdeen

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.