Night Porter — Luxury Hotel (Overnight Audit & Guest Service)

Hand Picked Hotels; Callow End; On-site; GBP 23,000 - 25,000; Part time

Benefits offered by this job

Hourly pay £14.00

Service charge

Live in accommodation

28 days holiday incl. bank holidays

Uniform and meals on shift

Onsite parking

Job summary

Hand Picked Hotels is seeking a Night Porter at Stanbrook Abbey Hotel in Worcester to work 32 hours per week across 4 nights out of 7. You will be at the heart of night operations, handling bar service, room service, reception duties, and night audits. Excellent guest care and attention to detail are essential.

The role offers an hourly starting rate of £14.00 plus service charge and benefits, with live-in accommodation available at a weekly rate. A supportive, team-driven environment awaits.

Qualifications

• Passionate and dedicated hospitality professionals.
• Strong computer skills navigating hotel reservation systems and Microsoft Office.
• Experience in luxury hotel front office and night shifts is desirable.
• Opera experience is highly desirable.

Responsibilities

• Be at the heart of creating memorable guest experiences during the night shift.
• Deliver room service with a smile and assist guests as needed.
• Staff the reception desk and manage overnight operations.
• Set the scene for the next day’s events and ensure smooth handovers.
• Run the night audit and balance overnight transactions.
• Maintain a safe, welcoming, and secure environment for guests and colleagues.

Job description

Hand Picked Hotels is seeking a Night Porter at Stanbrook Abbey Hotel in Worcester to work 32 hours per week across 4 nights out of 7. You will be at the heart of night operations, handling bar service, room service, reception duties, and night audits. Excellent guest care and attention to detail are essential.

The role offers an hourly starting rate of £14.00 plus service charge and benefits, with live-in accommodation available at a weekly rate. A supportive, team-driven environment awaits.