Night Porter / Auditor

Doubletree by Hilton Lincoln; Lincoln; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Bed & Breakfast stay discounts

50% food & beverage discount

Employee assistance programme

Wellbeing support

Discount platform

Long service recognition

Team recognition awards

Annual leave increases

Training and development opportunities

Job summary

leaf HOSPITALITY operates the DoubleTree by Hilton Lincoln and is seeking a dependable Night Porter/Auditor for 32 hours per week. You will manage late check-ins and overnight administrative tasks to help prepare for the next day.

Join a team focused on guest satisfaction, accuracy, and secure overnight operations. Training and staff perks are provided, with competitive compensation at minimum wage.

Qualifications

• Previous experience in hospitality, Front Office or administration is desirable.
• Strong attention to detail and accuracy.

Responsibilities

• Deliver overnight guest service with a focus on efficiency and courtesy.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest inquiries professionally and handle requests promptly.
• Complete night audit procedures and end-of-day financial processes.
• Conduct security and safety checks across the hotel.
• Support smooth overnight operations and setup/breakdown of outlets.

Skills

Hospitality experience

Front Office

Customer service

Administrative tasks

Attention to detail

Tools

Night audit procedures

End-of-day financial processes

Job description

Night Porter / Auditor - 32hrs per week

Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.

This downtown hotel features fully air-conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.

Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.

Join Our Team

We're looking for a reliable and detail-focused Night Auditor to help deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.

This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.

If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

What You'll Be Doing

• Deliver exceptional guest service throughout the night

• Welcome guests, manage late check-ins and support early departures

• Respond to guest enquiries and requests professionally and efficiently

• Complete night audit procedures and end-of-day financial processes

• Conduct regular security and safety checks throughout the hotel

• Support the smooth running of the hotel during overnight shifts

• Ensure company, brand and legal standards are maintained at all times

• Help prepare the hotel for the following day's operation, supporting setup and breakdown of all onsite outlets.

What We're Looking For

• Previous experience in hospitality, Front Office, customer service or administration is desirable

• Strong attention to detail and accuracy

• Good numerical and administrative skills

• Excellent communication and guest service abilities

• Ability to work independently and make confident decisions

• Good organisational and problem-solving skills

• Reliable, professional and trustworthy approach

• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage