Night Porter

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Watford; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking hotel group as a Night Porter, where you will play a vital role in ensuring guest satisfaction and safety. This position offers a dynamic work environment, allowing you to be part of a vibrant team dedicated to providing excellent service. You will have the opportunity to develop your skills through ongoing training and support, making it an ideal choice for those looking to build a successful career in hospitality. With exciting expansion plans, this is a great time to become part of a growing community that values its employees as much as its guests.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme with bonuses

Access to Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training

Clear progression paths

Regular celebrations

Qualifications

• Detail-oriented with a focus on guest satisfaction.
• Ability to work as part of a vibrant team.

Responsibilities

• Support Head of Department and ensure smooth operations.
• Interact with guests during check-in and check-out.

Skills

Customer Service

Attention to Detail

Teamwork

Safety Awareness

Job description

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be at the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent care. You’ll interact with guests during check-in and check-out and contribute to their experience by assisting in the kitchen with room service orders.

Perks Our Colleagues Enjoy Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers
• Meals on duty
• Talent referral scheme with bonuses
• Regular celebrations like Thank You Week and annual Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

If You’re Our Ideal Night Porter, You Will:

• Be yourself!
• Take responsibility for hotel and guest safety alongside your colleagues in the Night team
• Conduct regular Fire Walks each night
• Be detail-oriented, especially when setting out breakfast items to ensure they look great

Why Join Us?

We value our colleagues as much as our guests. Once part of the Leonardo community, your hard work is recognized, and we support your development through our “GROWonline” learning portal, coaching, training, and wellness webinars. We’re committed to helping you build a successful future in hospitality.

Our Story

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe, including more than 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans, making now a great time to join us!