Night Porter

TN United Kingdom; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated individuals to provide exceptional customer service in a supportive environment. This role involves welcoming guests, addressing complaints, and ensuring compliance with health and safety regulations. Join a reputable agency known for connecting talented professionals with top-tier healthcare facilities in Wales. If you're passionate about delivering high-quality service and making a difference, this opportunity is for you.

Responsibilities

• Meet and greet late arrivals and show them to their accommodation.
• Report maintenance or operational issues to the operations manager.
• Undertake cleaning duties to agreed quality standards.

Job description

Key responsibilities:

1. To Meet and Greet any late arrivals and show them to their accommodation
2. To report any maintenance or operational issues to the operations manager
3. To deal with any complaints following the complaints process set out
4. To undertake any necessary cleaning duties to the agreed quality standard as per schedule, ensuring relevant Health and Safety legislation is adhered to.
5. To undertake any appropriate training and development that will support and enhance the provision of a professional service to customers of the facility.
6. To follow Carmarthenshire County Councils customer care policy and be committed to the very highest standards of care to our customers.
7. To deal with any car parking queries in a compliant manner
8. To undertake any other duties deemed reasonable by the line manager to ensure the very highest level of consistent service delivery to all our customers.

This position is subject to an Enhanced DBS Check. If you are not registered with the DBS Update Service, MPS Healthcare will process this check for you at no cost.

Join the best, join MPS!

PLEASE NOTE: We do not offer sponsorship.

About MPS Healthcare: MPS Healthcare is a leading recruitment agency dedicated to connecting talented healthcare professionals with top-tier healthcare facilities in Wales. We pride ourselves on our commitment to quality and excellence in matching the right candidates with the right opportunities. With a reputation for integrity and reliability, MPS Healthcare has become a trusted partner in the healthcare industry of Wales.