Night Porter

TN United Kingdom; Saundersfoot; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality team as a Night Porter at a renowned spa hotel. This role offers the chance to be a vital part of a dedicated team, ensuring guests feel welcome and secure throughout the night. You'll assist with night audits and health checks while enjoying benefits like career development training and discounts on hotel stays. Embrace an inclusive and supportive environment where your contributions are valued, and grow within a company that recognizes and rewards your hard work. This is a fantastic opportunity to develop your career in hospitality.

Benefits

Career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Qualifications

• Friendly and approachable presence for guest comfort.
• Ability to collaborate effectively with colleagues overnight.

Responsibilities

• Assist with the Night Audit and ensure accurate reports.
• Handle security and emergency procedures for guest safety.
• Conduct Health & Safety checks and maintain hygiene standards.

Skills

Excellent communication skills

Dependability

Punctuality

Guest-facing experience

Job description

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Join the ‘Greatest story in Hospitality’ as a Night Porter at St Brides Spa Hotel

Become one of our ‘Hospitality Heroes’ and take advantage of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE

• A friendly, approachable presence that ensures guests feel at ease around the clock
• Dependability and punctuality, with the ability to collaborate effectively overnight alongside a colleague
• Excellent communication skills and a professional attitude when engaging with guests or team members
• Previous experience in a guest-facing role is desirable

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL

• Assist with the Night Audit, ensuring all reports and records are accurate and up to date
• Handle security and emergency procedures like a pro, ensuring guest and staff safety at all times
• Provide a clear and detailed handover to the early staff/Duty Manager, keeping operations smooth
• Conduct Health & Safety checks and Night Walks, ensuring everything is in top shape
• Assist with the setup and preparation of the breakfast service to deliver a seamless guest experience
• Carry out cleaning tasks in all hotel public areas to maintain high hygiene and presentation standards for the day ahead
• Ensure the meeting rooms are set up to the required standards for forthcoming functions
• Handle room service orders such as sandwiches or bar drinks for in-house guests during the night

BE RECOGNISED AND REWARDED

As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US

As a Celtic Collection employee, you will be able to:

• Feel equipped, trained, and supported to do THE BEST JOB I CAN
• Be PROUD to be part of The Celtic Collection and recommend it to others
• Work in an INCLUSIVE, FRIENDLY, POSITIVE, and CONSTRUCTIVE environment
• Be encouraged to LEARN, GROW, and DEVELOP, trying new things in your role
• Be THANKED and RECOGNISED for your work, with your VIEWS and IDEAS VALUED
• Contribute daily to our AMBITION, being CRYSTAL CLEAR about it

RECRUITMENT INFO

In case of high application volume, we reserve the right to close this campaign early. All applicants must be eligible to live and work in the UK, with documented evidence required. The Celtic Collection is an equal opportunities employer, welcoming applicants of all ages.