Collection Night Porter (Live in available)

New Forest Hotels; Lyndhurst; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel in the picturesque New Forest is seeking a reliable Night Porter to ensure guest comfort and safety overnight. Responsibilities include welcoming guests, monitoring security, and handling requests. The ideal candidate will have strong communication skills and a commitment to exceptional service in a peaceful environment.

Benefits

Competitive salary

Discounted rates for friends and family

Duvet Day on your birthday

Opportunities for training and development

Qualifications

• Previous experience in a similar role desirable but not essential.
• Strong communication and customer service skills.
• Ability to work independently and use initiative.

Responsibilities

• Provide a warm and friendly welcome to guests arriving or departing at night.
• Monitor and maintain the security of the hotel premises.
• Handle guest requests or issues promptly and professionally.

Skills

Communication

Customer Service

Independence

Initiative

Job description

Collection Night Porter (Live in available)

Join to apply for the Collection Night Porter (Live in available) role at New Forest Hotels

Collection Night Porter (Live in available)

2 days ago Be among the first 25 applicants

Join to apply for the Collection Night Porter (Live in available) role at New Forest Hotels

This range is provided by New Forest Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Nestled in the heart of the picturesque New Forest, our hotel offers guests a relaxing retreat with exceptional service and a warm, welcoming atmosphere. We pride ourselves on delivering the highest standards of hospitality in a stunning countryside setting.

We are currently seeking a reliable and dedicated Night Porter to join our team and play a key role in ensuring our guests' comfort and safety during the overnight hours.

Key Responsibilities:

• Provide a warm and friendly welcome to guests arriving or departing at night.
• Monitor and maintain the security of the hotel premises.
• Provide our guests with late check-ins and early check outs as required, ensuring a smooth and efficient process.
• Handle any guest requests or issues promptly and professionally.
• Ensure the hotel is tidy, organised, and secure throughout the night.
• Complete light cleaning of Front of House areas.
• Ensure all safety protocols are followed, including fire and emergency procedures.
  
  

What We’re Looking For:

• Previous experience in a similar role (preferably in hospitality) is desirable but not essential.
• Strong communication and customer service skills.
• Ability to work independently and use initiative.
• A professional and friendly attitude, with a commitment to providing exceptional guest service.
• Good knowledge of health and safety standards.
• A love for working in a peaceful, countryside environment!
  
  

What We Offer:

• Competitive salary with opportunities for growth within the hotel.
• A friendly, supportive team and a positive work environment.
• Discounted rates for friends and family to stay or dine in our Collection hotels.
• Beautiful location in the New Forest, surrounded by nature.
• Duvet Day on your birthday
• Opportunities for training and development in the hospitality industry.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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