Night Porter

Leonardo Hotel Southampton; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join an expanding hotel group as a Night Porter, where you'll ensure guest satisfaction and operational excellence. This role features competitive perks and career development opportunities, supporting a culture of hospitality within a dynamic team environment. Ideal candidates are detail-oriented and team players.

Benefits

Special rates on hotel rooms across the UK & Europe

Recognition schemes with vouchers

Referral bonuses for friends

Regular celebrations and Employee Awards

Pension Scheme

Life Assurance

Wellbeing Support

Training programs

Clear career progression paths

Qualifications

• Candidates should ensure the safety and security of the hotel and guests.
• Must conduct regular Fire Walks each night.
• Pay attention to detail for breakfast displays.

Responsibilities

• Deliver excellent guest care at check-in and check-out.
• Assist in the kitchen with room service orders.
• Support the Head of Department in smooth operations.

Skills

Attention to detail

Team Player

Guest Care

Safety Awareness

Job description

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Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves delivering excellent guest care, interacting with guests at check-in and check-out, and assisting in the kitchen with room service orders.

Perks of working with us include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition schemes with vouchers for high street shops
• Referral bonuses for recommending friends
• Regular celebrations like Thank You Week and annual Employee Awards
• Benefits such as Pension Scheme, Life Assurance, and Wellbeing Support
• Training programs with clear career progression paths

Ideal Night Porter candidates will:

• Be themselves!
• Ensure the safety and security of the hotel and guests
• Conduct regular Fire Walks each night
• Pay attention to detail, such as setting up breakfast displays beautifully

We value our colleagues and support their development through our “GROWonline” learning portal, coaching, training, and wellness webinars. Join us for a rewarding career in hospitality!

About Us

With over 270 hotels across the UK and Europe, we are one of the fastest-growing hotel groups, managing over 55 hotels in the UK & Ireland. Join us during this exciting expansion phase!