Night Porter

Village Hotels - Bournemouth; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

At Village Hotels - Bournemouth, join as a Night Porter and engage in a dynamic role that supports various hotel departments while offering outstanding service at night. Enjoy multiple employee benefits, including wellness programs and flexible working conditions, in an inclusive and rewarding environment.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Discount on Food and Drink

Excellent training and development programs

Well-being and Healthcare benefits

Financial wellbeing support

Regular team events

Company Pension scheme

Enhanced maternity and paternity benefits

Qualifications

• Exceptional interpersonal skills and ability to engage guests.
• Flexibility to support different departments.
• Capability to work effectively during night shifts.

Responsibilities

• Ensure exceptional service during night shifts.
• Handle check-in, room service, and bar service.
• Support all departments in delivering quality service.

Job description

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Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative training via our Mobile Gaming platform across hotel areas.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, with monthly programs supporting mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown through Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• A fun, inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, and community recognition.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Participation in BIG People Days celebrating employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.

*Terms & Conditions apply based on your contract.

As a Night Porter, you will play a crucial role in ensuring exceptional service during the night, supporting all departments, and being involved in every step of the customer journey, from check-in to room service and bar service.

Join us and be part of something new and special—Work, Grow & Play the Village Way!