Night Porter

Greene King; Poole; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in the hospitality industry seeks a Night Porter to ensure the safety and security of guests at their hotel in Poole, England. This part-time role is suitable for those with a passion for customer service, a positive attitude, and a willingness to learn. Join a fun and inclusive team where you can grow your skills while providing a memorable experience for guests.

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail.
• A passion for giving great service.
• Positive can-do attitude.

Responsibilities

• Ensure safety and security of guests and hotel.
• Be the first point of contact for late arrivals.
• Respond to customer inquiries and complaints.
• Perform ground floor cleaning to high standards.

Skills

Attention to detail

Customer service

Team player

Positive attitude

Job description

Join to apply for the Night Porter role at Greene King

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Join to apply for the Night Porter role at Greene King

As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

As a Night Porter, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Be the first point of contact for late arrival check-ins and walk-ins
• You’ll ensure guest and business safety, and security is top priority at all times
• In the event of a fire, evacuate all guests and team from the business safely and quickly
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Ground floor cleaning to a high standard
• 4-5 Shifts per week 11pm-7am
  
  

Company Description

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.

Qualifications

What you’ll bring…

• Willingness to learn and expand your skills
• Have a great eye for detail, making sure every pint is poured to perfection
• A passion for giving great service and making sure every customer receives a warm welcome
• A positive can-do attitude and be a real team player

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Retail

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