Night Auditor / Night Porter

Grupo Mantra; Christchurch; On-site; GBP 20,000 - 25,000; Full time

Job summary

BreakFree On Cashel, an innovative hotel in Christchurch, seeks a Night Auditor/Night Porter to join their friendly Front Office Team. The ideal candidate will have a passion for customer service and a knack for problem-solving. Responsibilities include managing the reception desk, conducting night audits, and ensuring a secure and clean environment for guests during night shifts. This role offers potential career advancements into operations or finance.

Qualifications

• Ability to work unsupervised and handle responsibilities effectively.
• Positive attitude with a focus on customer service.
• Experience in Night Audit and/or Accounts is highly regarded.

Responsibilities

• Process night audit and nightly reports at reception.
• Assist with building security and cleanliness of public areas.
• Transport guests' luggage to their rooms and aid daytime operations.

Skills

Customer Service Focus

Problem Solving

Initiative

Job description

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Job Reference:

f5162db03f9e

Job Views:

21

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

BreakFree On Cashel is an innovative Christchurch hotel that opened in April 2015. The hotel's philosophy is simple: we believe that great design, intuitive technology and exceptional service should be available at a great price.

Are you a night owl? Bring your experience and passion as a Night Auditor/Night Porter and join our friendly Front Office Team.

As our next Night Auditor/Night Porter you will:

• Be responsible for the reception desk and processing of night audit and nightly reports
• Assist security with monitoring building security

Be responsible for the cleanliness of public areas as well as transporting guests' luggage to their rooms. Aid in the operations for the day team to ensure exceptional service is provided around the clock. Work the unique night shifts at our hotel from 11pm to 7am.

What we are looking for:

• A self-starter with the ability to work unsupervised
• Someone with a positive attitude, a genuine customer service focus, and the technical ability to process the nightly audit of all front office transactions
• A fast-thinking, customer-focused problem solver with initiative who takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
• Night Audit and/or Accounts experience is highly regarded as this role offers a great career path into other areas of operations or finance