Night Porter

Perle Hotels Limited; Kilvaxter; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Housing allowance

Company Pension

Skye Gym access

Refer a friend bonus

Employee discounts

Meals on shift

Employee Assistance Programme

Staff accommodation (subsidised)

Job summary

Perle Hotels Limited is hiring a Night Porter for our Bosville, Marmalade and Bracken Hide Hotels in Portree, Isle of Skye. This permanent, on-site role is 16+ hours weekly across five of seven days, with night duties and minimal supervision.

You will be the first contact for guests, ensuring a warm, professional experience while handling multiple tasks during quiet hours. Experience with Stayntouch and Lightspeed is preferred but not required.

Qualifications

• Guest-facing role experience preferred but not required.
• Strong problem-solving skills and ability to work under pressure.
• Ability to multitask and work independently, often with minimal supervision.

Responsibilities

• Be the first point of contact for guests at the hotel.
• Maintain professionalism, courtesy, and guest satisfaction during night shifts.
• Work a minimum of 16 hours per week across 5 days out of 7, including weekends.

Skills

Guest service

Problem-solving

Multi-tasking

Independent work

Tools

Stayntouch

Lightspeed

Job description

Our Bosville, Marmalade and Bracken Hide Hotels are hiring a Night Porter to join their teams in Portree, The Isle of Skye. This is a permanent contract, and you will be working a minimum of 16 hours per week, 5 days of out 7, from Monday to Sunday.

This is a guest-facing position; as a night porter, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The night porter should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine. The Night Porter will often be the only person in the hotel, and as such must be comfortable working on their own.

We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required.

What's in it for you?

An hourly rate of £14.35 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)

Company Pension

Free 24 hour access to Skye Gym

Refer to a friend Bonus

Employee Discounts

• Friends & family discounted hotel rates across the group
• Meals on shift

Employee Assistance Programme

Heavily Subsidised Staff Accommodation *Terms and Conditions Apply

• Uniform

Who are we?

Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.