Night Porter

Young's Pubs; Greater London; On-site; GBP 1,515,000 - 1,791,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

Discounts at Young's Pubs and stays

Share Save Scheme

Company Pension Scheme

Job summary

Young's Pubs in London operates the Coach & Horses, a Georgian coaching inn, renowned for warm hospitality and seasonal produce. We seek a Night Porter to help ensure guest safety, maintain room standards and deliver excellent service.

You will greet guests, assist late arrivals, prepare breakfast setup, and carry out health and safety checks. The ideal candidate has experience in similar venues, strong English communication, attention to detail, and the ability to work independently.

Qualifications

• Exhibits excellent customer service and communication.
• Energetic, friendly, and able to work independently.
• Experience in a similar hospitality environment preferred.
• Strong attention to detail and reliability.
• Willingness to work night shifts and be adaptable to guest needs.

Responsibilities

• Greet and assist guests during night hours and check-ins/out where required.
• Handle guest requests and maintain safety and security of the pub and hotel.
• Set up breakfast service and perform basic health and safety checks.
• Monitor rooms and ensure cleanliness and comfort for overnight guests.
• Maintain hygiene standards and report maintenance issues as needed.

Skills

Microsoft Office

Fluent English

Job description

A long-time favourite with Kew residents and visitors, the Coach & Horses is a modernised old Georgian coaching inn. Our traditional twist is a nod to our neighbours at Royal Botanic Gardens, Kew.

Our popular bar and dining setup with emphasis on local and quality seasonal produce is the place to be, our reputation for food and service is second to none in our area. The reason for this is our Team, our people are the cornerstone of our business, working together they make the guest's experience here truly special. As a team, they work hard, play hard and enjoy a great sense of belonging where unique values become shared values.

DO YOU have hospitality at your core?? join The Team today and jump in for the big win...

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

Microsoft Office

Fluent in English