Night Porter

Coach and Horses, Kew; Richmond; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

Coach & Horses, Kew is seeking a Night Porter to deliver friendly, high‑quality service to guests overnight. You will help ensure guest safety, greet late arrivals, check in guests, and maintain room standards in a traditional Georgian pub with modern hospitality.

Breakfast setup and safety checks are part of the role, contributing to a smooth night shift in a local landmark. The successful candidate will bring experience in similar settings, strong communication skills, and a keen eye for

Qualifications

• As Night Porter you deliver exceptional customer service with a friendly, outgoing personality.
• You have experience in a similar environment with excellent communication and an eye for detail.
• You are self-motivated and able to work alone at times.

Responsibilities

• Ensure the safety of guests and the security of the pub and hotel during the night.
• Greet guests, check in late arrivals, and maintain room standards.
• Set up breakfast service and perform health and safety audits as necessary.

Skills

Hospitality

Communication

Attention to detail

Self-motivated

Independent work

Job description

Night Porter

A long-time favourite with Kew residents and visitors, the Coach & Horses is a modernised old Georgian coaching inn. Our traditional twist is a nod to our neighbours at Royal Botanic Gardens, Kew.
Our popular bar and dining setup with emphasis on local and quality seasonal produce is the place to be, our reputation for food and service is second to none in our area. The reason for this is our Team, our people are the cornerstone of our business, working together they make the guest's experience here truly special. As a team, they work hard, play hard and enjoy a great sense of belonging where unique values become shared values.
DO YOU have hospitality at your core?? join The Team today and jump in for the big win...

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.