Night Porter

Young's Pubs; Teddington; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Access to Career Pathway and training

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

Young's Pubs is seeking a dedicated Night Porter for their hotel in Teddington, United Kingdom. The role involves working independently at night, ensuring the safety and comfort of guests while maintaining room standards.

Successful candidates will have excellent communication skills, a passion for customer service, and experience in hospitality. Benefits include free meals, weekly pay, and discounts across Young's Pubs.

Qualifications

• Passion for delivering exceptional customer service.
• Experience in a similar environment.
• Excellent communication skills.
• Impeccable eye for detail.

Responsibilities

• Ensure the safety of guests and security of the property.
• Deal with guest requests and check in late arrivals.
• Maintain room standards and set up for breakfast service.
• Conduct health and safety checks and audits.

Skills

Fluent in English

Microsoft Office

Job description

Looking for a hard working individual that is happy to work on their own during the night.

We are a 44 bedroom hotel and we are open to check in guests 24 hours a day, and you will also need to be trained on our booking system.

4-5 nights per week.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

• Fluent in English
• Microsoft Office