Night Porter

Harbour Hotels Group; Sidmouth; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay discounts

F&B discounts

Benefits platform

Employee assistance program

Boutique uniform

Meals included

Job summary

Harbour Hotels Group is seeking a Night Porter to support the Night Manager and ensure guest comfort and smooth hotel operations overnight. The role requires familiarity with Front Office procedures and ideally Opera, including handling check-in and check-out processes.

Harbour Hotels is a prestigious collection with luxury properties, offering on-site training, career progression, hotel stays, and staff discounts across the group. This is an on-site night role within a vibrant hospitality group.

Qualifications

• Experience in hotel night operations preferred
• Knowledge of Front Office procedures and Opera desirable
• Experience with check-in/check-out processes

Responsibilities

• Support the Night Manager in looking after guests and the hotel during the night
• Perform check-in and check-out processes for guests
• Maintain front office procedures and service standards overnight

Job description

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty