Night Porter

BH Group; Exmouth; On-site; GBP 15,000 - 19,000; Full time

Job summary

BH Group in Exmouth is seeking a Night Porter to support overnight operations, including security, cleaning, and helping guests as needed.

The role requires a customer-focused, reliable individual with hospitality experience who can work a demanding night schedule and assist with breakfast setup and bar service.

Qualifications

• Night porter with at least 1 year in customer service or hospitality.
• Experience with bar service and setting up breakfast.
• Able to work 7pm–11am night shift.
• Customer focused and reliable, willing to learn.

Responsibilities

• Carry out statutory fire and security checks.
• Provide room service and prepare/serve food to standards.
• Complete daily handover procedures.
• Ensure corridors clear; conduct night safety checks.

Skills

Customer service

Hospitality

Security awareness

Telephone handling

Job description

Requirements:

As a Night Porter you will be expected to

• security of building & guests
• setting up restaurant for breakfast
• serving drinks in the bar
• Cleaning all public areas.
• Taking telephone calls
• Must be customer service focused

We are looking for someone who is able to work between the hours of 7pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties will include:

1. To complete statutory fire and security checks.
2. To provide room service, preparing and serving food to Company standards.
3. Complete daily hand over procedures in an efficient and responsible manner.
4. Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.