Night Porter

AB Boutique Hotels Ltd; Exmouth; On-site; GBP 14,000 - 17,000; Full time

Job summary

AB Boutique Hotels Ltd in Exmouth is seeking a Night Porter to join our hospitality team. You will be responsible for ensuring the security of the building and guests, setting up the restaurant for breakfast, and serving drinks in the bar.

The role requires attention to cleanliness of all public areas and handling night-time guest needs with a customer-focused approach. The ideal candidate will have at least 1 year of experience in customer service or hotels, and be reliable, service-minded and

Qualifications

• Must be customer service focused.
• Ideal candidate has at least 1 year experience in customer service or hotels.

Responsibilities

• Ensure security of building and guests.
• Set up restaurant for breakfast.
• Serve drinks in the bar.
• Clean all public areas.
• Take telephone calls.
• Provide room service and serve food to Company standards.
• Complete daily handover procedures efficiently.
• Ensure corridors are clear and safety checks performed during the night.

Skills

Customer service

Job description

Requirements:

As a Night Porter you will be expected to

• security of building & guests
• setting up restaurant for breakfast
• serving drinks in the bar
• Cleaning all public areas.
• Taking telephone calls
• Must be customer service focused

We are looking for someone who is able to work between the hours of 7pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties will include:

1. To complete statutory fire and security checks.
2. To provide room service, preparing and serving food to Company standards.
3. Complete daily hand over procedures in an efficient and responsible manner.
4. Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.