Night Porter

Future Inn Cardiff; Cardiff; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generously discounted stays in any of

Comprehensive training designed to

Food on shift

50% Discount on food for you and up to

Opportunity to win Staff of the Month

Pay Bonus for Long Service

£150 for referring a friend to work

Job summary

Future Inn Cardiff is seeking a Night Porter to join our busy hotel and conference centre. You will perform general hotel reception duties, help maintain security, and ensure the premises are ready for the day ahead.

The role requires excellent customer service, proficiency with Microsoft Office and databases, and the ability to work flexibly, either as part of a team or independently. You should be reasonably fit for shift work.

Qualifications

• Excellent customer service skills.
• Proficiency with Microsoft Office and databases.

Responsibilities

• General hotel reception duties and guest service.
• Maintain security of hotel, guests and grounds.
• Ensure conference centre is ready for the day ahead.

Job description

All staff within our company are offered the followingbenefits:

• Generously discounted stays in any of our hotels
• Comprehensive training designed to unlock your potential
• Food on shift
• 50% Discount on food for you and up to 3 guestsin any of our restaurants
• Opportunity to win Staff of the Month
• Pay Bonus for Long Service
• £150 for referring a friend to work with us

The Role

We are currently looking for a Night Porter. Your role will consist of general hotel reception duties, maintaining the security of our hotel, guests and grounds as well as ensuring the hotel and conference centre is ready for the day ahead. Excellent customer service skills and being proficient with Microsoft packages including the use of databases are essential. Due to the nature of the work you will also need to be reasonably fit.

The ideal candidate will have a passion for customer service and be professional, well organised and be able to work towards deadlines.

You will be flexible, reliable, enthusiastic with a passionfor hospitality and be able to work in a team and also independently.

Our hotels and conference centres are busy establishments, therefore this is very much a hands on role.

A copy of our privacy notice can be found on our website

Compensation: To be discussed