Night Porter

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel group as a Night Porter, where you'll play a vital role in ensuring guest satisfaction and operational efficiency. This position offers a vibrant team environment with opportunities for professional growth and a variety of perks, including special room rates and ongoing training programs.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme with vouchers for high street shops

Meals on duty

Talent referral scheme with bonuses for recommending friends

Regular celebrations like Thank You Week and annual Employee Awards

Access to Pension Scheme, Life Assurance, and Wellbeing Support

Ongoing training programs with clear progression paths

Qualifications

• Responsible for safety and security of hotel and guests.
• Perform regular Fire Walks each night.

Responsibilities

• Support Head of Department and ensure smooth operations.
• Interact with guests during check-in and check-out.
• Assist in the Kitchen with room service orders.

Skills

Detail-oriented

Team Player

Guest Care

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent guest care. You will interact with guests during check-in and check-out, and also contribute to their experience by assisting in the Kitchen with room service orders.

Some of the Perks Our Colleagues Enjoy Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral scheme with bonuses for recommending friends
• Regular celebrations like Thank You Week and annual Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training programs with clear progression paths

If You’re Our Ideal Night Porter, You Will:

• Be yourself
• Take responsibility for the safety and security of the hotel and guests alongside your team
• Perform regular Fire Walks each night
• Be detail-oriented, especially when setting out breakfast items to ensure they look great

Why Join Us?

We value our colleagues as much as our guests. Once part of the Leonardo community, your hard work is recognized, and we support your development through our “GROWonline” learning portal, coaching, and training programs. Our initiatives like Learning Bites, “Come Join Us Guest Care” training, and Wellness webinars help you grow professionally. With strong support, practical training, and clear career pathways, you’ll be on a path to a bright future in Hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. Serving more than 55 hotels in the UK & Ireland, we are one of the fastest-growing hotel groups, with exciting expansion plans ahead. There’s never been a better time to join us!