Night Porter

The Midland Hotel; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Midland Hotel is seeking a Night Porter to join their vibrant team in Brighton. This role is crucial for ensuring guest satisfaction and safety, involving tasks like guest interaction, room service assistance, and maintaining hotel operations. With a focus on development, the hotel offers various perks and training opportunities to support your career in hospitality.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Celebrations and events

Access to Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training and progression

Qualifications

• Share responsibility for the safety and security of the hotel and guests.
• Perform regular Fire Walks each night.

Responsibilities

• Support Head of Department to ensure smooth hotel operations.
• Maximise guest satisfaction through excellent care.
• Assist in preparing room service orders.

Skills

Attention to detail

Teamwork

Guest interaction

Job description

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be at the heart of the hotel operations, supporting your Head of Department to ensure smooth functioning. This busy role involves working as part of a vibrant team to maximise guest satisfaction through excellent care, including interacting with guests during check-in and check-out, and assisting in preparing room service orders in the kitchen.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan your city break!
• Company-wide recognition scheme: earn vouchers for your contributions
• Meals on duty
• Talent referral scheme: earn a bonus for recommending friends
• Celebrations and events: from ice cream trucks during Thank You Week to annual Employee Awards
• Benefits: access to Pension Scheme, Life Assurance, and Wellbeing Support
• Training and progression: ongoing programmes with clear career pathways

If you’re our ideal Night Porter, you will:

• Be yourself!
• Share responsibility for the safety and security of the hotel and guests, along with your Night team colleagues
• Perform regular Fire Walks each night
• Pay attention to detail: setting out ambient breakfast items in the morning to ensure they look great

Why join us?

We value our colleagues as much as our guests. Joining the Leonardo community means your hard work is recognised, and we support your development through our “GROWonline” learning portal, regular coaching, training, and wellness webinars. With practical training and clear opportunities for progression, you’ll be well-positioned for a successful career in Hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with plans for significant expansion. There’s never been a more exciting time to join us!