Night Park Safety & Guest Services

Away Resorts; Fordingbridge; Remote; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Industry Leading Training & Developm

Regular incentives & recognition

Discounted holidays across all parks

On Park Discounts

Job summary

Away Resorts at Sandy Balls Holiday Village, The New Forest, is seeking a Security & Guest Services Assistant to help keep our park safe and welcoming. Based on site, you will greet guests at check-in, support Guest Services with welcome packs, and patrol the park by foot and vehicle to maintain perimeter security.

You’ll handle night and day shifts, assist with out-of-hours needs, perform safety checks, and be a reassuring presence for guests throughout your shift.

Qualifications

• Full Driving Licence required.
• Customer service skills – friendly and cheerful to guests.

Responsibilities

• Welcome guests to the park and assist with check-in.
• Patrol the park on foot and by vehicle, check perimeters and ensure guest safety.
• Carry out facilities checks and head counts.
• Assist guests with out-of-hours needs (power issues, extra linen, gas delivery).
• Cover the Security Phone from 2:00am – 8:30am with potential call-out incentive.

Skills

Full Driving Licence

Customer service

Job description

Away Resorts at Sandy Balls Holiday Village, The New Forest, is seeking a Security & Guest Services Assistant to help keep our park safe and welcoming. Based on site, you will greet guests at check-in, support Guest Services with welcome packs, and patrol the park by foot and vehicle to maintain perimeter security.

You’ll handle night and day shifts, assist with out-of-hours needs, perform safety checks, and be a reassuring presence for guests throughout your shift.