Guest Services Superstar - Flexible Hours & Park Discounts

Away Resorts; Fordingbridge; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Employee Assistance program

Team Events

Résumé du poste

Away Resorts in the New Forest region is seeking a Guest Services Assistant to welcome guests from check-in to check-out and help with bookings. You’ll need a friendly, proactive approach and the ability to resolve guest queries to ensure they have their best holiday ever.

This seasonal, on-park role requires flexibility to work evenings, weekends and bank holidays, with opportunities for progression and on-park discounts, staff benefits and a supportive team environment.

Qualifications

• Customer service experience in hospitality is preferred.

Responsabilités

• Greet guests and manage check-in/check-out.
• Assist guests with activity bookings and inquiries.
• Resolve guest complaints to ensure a positive experience.

Connaissances

Customer service

Description du poste

Away Resorts in the New Forest region is seeking a Guest Services Assistant to welcome guests from check-in to check-out and help with bookings. You’ll need a friendly, proactive approach and the ability to resolve guest queries to ensure they have their best holiday ever.

This seasonal, on-park role requires flexibility to work evenings, weekends and bank holidays, with opportunities for progression and on-park discounts, staff benefits and a supportive team environment.