Night Operations Leader – Guest Experience & Security

Harri; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink discounts

Friends & Family discounts

Retail & Lifestyle discounts

Employee Support – 24/7 mental health

Job summary

Village is seeking a Night Team Leader to be the engine of the night shift. You will run the overnight audit, conduct security checks, and ensure the building stays compliant while supporting guests and team members until dawn.

You will motivate a busy night team, assist with rotas to manage wage costs, and train new starters to ensure a seamless handover to the early Duty Manager for a strong day start.

Qualifications

• Leadership experience in hospitality or similar, desirable.
• Friendly, positive, people‑focused attitude is valued.
• Willingness to train, mentor others, and support a busy night shift.

Responsibilities

• Oversee night-time operations: own critical procedures, lead the night audit, perform security checks, and ensure building compliance.
• Enhance guest experience: welcome late arrivals, manage departures, serve drinks in the pub, and coordinate room service while maintaining high standards.
• Provide leadership: maintain team morale, assist with rotas, train new starters, and hand over to the morning Duty Manager.

Job description

Village is seeking a Night Team Leader to be the engine of the night shift. You will run the overnight audit, conduct security checks, and ensure the building stays compliant while supporting guests and team members until dawn.

You will motivate a busy night team, assist with rotas to manage wage costs, and train new starters to ensure a seamless handover to the early Duty Manager for a strong day start.