Night Operations Leader — 5-Star Hospitality & Safety

Fairmont Windsor Park - Arora Group; Egham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free meals on duty

Free on-site parking

Shuttle service to Heathrow/Heathrow T

Staff discount

Job summary

Fairmont Windsor Park - Arora Group is seeking an Assistant Night Manager to oversee overnight operations, ensuring safety and service standards across all departments. You will lead by example, respond to incidents, and support all hotel areas to sustain a smooth night shift.

The role requires strong communication, leadership, and a professional appearance, with experience in Micros and Opera PMS highly valued.

Qualifications

• Excellent communication and interpersonal skills.
• Strong leadership and motivational abilities.
• Attention to detail and a drive to maintain high standards.
• Resilience and a proactive approach to problem-solving.
• Smart and professional appearance.

Responsibilities

• Deliver and maintain exceptional levels of customer service.
• Ensure the security of the hotel throughout the night.
• Conduct regular health and safety checks.
• Manage and respond to incidents involving guests or team members.
• Provide operational support to all departments as needed.

Skills

Communication

Leadership

Attention to detail

Resilience

Professional appearance

Tools

Micros

Opera PMS

Job description

Fairmont Windsor Park - Arora Group is seeking an Assistant Night Manager to oversee overnight operations, ensuring safety and service standards across all departments. You will lead by example, respond to incidents, and support all hotel areas to sustain a smooth night shift.

The role requires strong communication, leadership, and a professional appearance, with experience in Micros and Opera PMS highly valued.