Night Operations & Guest Services Supervisor

Malmaison & Hotel du Vin; Henley-on-Thames; On-site; GBP 17,000 - 21,000; Full time

Job summary

Malmaison & Hotel du Vin in Henley-on-Thames is seeking a Night Porter to oversee operations from dusk until the morning across the hotel. You will handle the Night shift, including the Food & Beverage section, greet guests, and ensure public areas and meeting spaces are ready for the next day.

The role requires strong organisation and excellent communication, with flexible hours across seven days. Experience in night shifts is essential, and there are opportunities for progression to Night

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.
• Excellent communication skills.

Responsibilities

• Oversee hotel operations from sundown to sunrise and maintain brand standards.
• Manage Food & Beverage during the night and greet guests warmly.
• Keep public areas immaculate and ready meeting spaces for the next day.
• Assist guests with luggage, handle inquiries, and perform nightly safety audits.
• Be organised and an excellent communicator.
• Flexible shifts available; potential progression to supervisor roles.

Skills

Night shift experience

Excellent communication

Organised

Job description

Malmaison & Hotel du Vin in Henley-on-Thames is seeking a Night Porter to oversee operations from dusk until the morning across the hotel. You will handle the Night shift, including the Food & Beverage section, greet guests, and ensure public areas and meeting spaces are ready for the next day.

The role requires strong organisation and excellent communication, with flexible hours across seven days. Experience in night shifts is essential, and there are opportunities for progression to Night