Night Porter

Malmaison & Hotel du Vin; Henley-on-Thames; On-site; GBP 17,000 - 21,000; Full time

Job summary

Malmaison & Hotel du Vin in Henley-on-Thames is seeking a Night Porter to oversee operations from dusk until the morning across the hotel. You will handle the Night shift, including the Food & Beverage section, greet guests, and ensure public areas and meeting spaces are ready for the next day.

The role requires strong organisation and excellent communication, with flexible hours across seven days. Experience in night shifts is essential, and there are opportunities for progression to Night

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.
• Excellent communication skills.

Responsibilities

• Oversee hotel operations from sundown to sunrise and maintain brand standards.
• Manage Food & Beverage during the night and greet guests warmly.
• Keep public areas immaculate and ready meeting spaces for the next day.
• Assist guests with luggage, handle inquiries, and perform nightly safety audits.
• Be organised and an excellent communicator.
• Flexible shifts available; potential progression to supervisor roles.

Skills

Night shift experience

Excellent communication

Organised

Job description

Job Title:Night Porter, Hotel du Vin

Rate of pay / Hours:£ 12.81 per hour
Contract Type:Permanent
Location: Henley on Thames

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.