Night Manager - Overnight Guest Experience Leader

Aimbridge; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Staff meals on duty

Paid breaks

Gym access

Flexible working

Annual leave 30 days

Employee assistance programme

Job summary

Aimbridge Hospitality is seeking a Night Manager in Leeds to oversee overnight hotel operations and ensure exceptional guest experiences. You will manage the front desk, respond to guest requests and supervise overnight staff to maintain smooth service.

In addition to front desk duties, you will support food & beverage, maintenance and other departments to uphold brand standards and safety during night shifts.

Qualifications

• Overnight shift availability.
• Experience in hotel operations preferred.
• Strong leadership and communication skills.
• Customer service excellence.
• Familiar with front desk, housekeeping, maintenance and security.

Responsibilities

• Oversee hotel overnight operations and ensure smooth functioning.
• Manage the front desk and guest requests during night hours.
• Monitor security and safety protocols.
• Supervise overnight staff and delegate tasks.
• Support operations in food & beverage, maintenance and related areas when needed.

Skills

Leadership

Customer service

Communication

Flexibility

Hotel operations knowledge

Tools

Hotel software systems

Job description

Aimbridge Hospitality is seeking a Night Manager in Leeds to oversee overnight hotel operations and ensure exceptional guest experiences. You will manage the front desk, respond to guest requests and supervise overnight staff to maintain smooth service.

In addition to front desk duties, you will support food & beverage, maintenance and other departments to uphold brand standards and safety during night shifts.