Night Manager

LGH Hotels Management Ltd

London

On-site

GBP 30,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Employee discounts on room rates

Shopping discounts

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Job summary

A leading hotel management company in London is seeking an experienced Night Manager to oversee operations and ensure guest satisfaction during the night shift. This role requires strong leadership skills and the ability to handle guest requests and emergencies with professionalism. Ideal candidates will have supervisory experience in luxury hospitality and be ready to work flexible hours.

Qualifications

Proven experience in a supervisory or management role within a luxury or lifestyle hotel.
Strong decision-making, communication, and problem-solving skills.
Flexibility to work overnight shifts, weekends, and holidays.

Responsibilities

Oversee all hotel operations during the night shift.
Support and supervise the front office, housekeeping, and security teams.
Handle late check-ins, early departures, and guest requests.

Skills

Supervisory experience

Guest-first mindset

Decision-making

Communication skills

Problem-solving

Job description

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12hr shifts 4 on 4 off

When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility. We’re looking for a confident and capable Night Manager to take the reins after dark, ensuring our guests experience seamless luxury and our operations run like clockwork.

Sanderson Hotel

The Opportunity

12hr shifts 4 on 4 off

When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility. We’re looking for a confident and capable Night Manager to take the reins after dark, ensuring our guests experience seamless luxury and our operations run like clockwork.

Your Role

As Night Manager, you’ll be the senior leader on duty overnight—responsible for the safety, comfort, and satisfaction of every guest. You’ll lead the night team with calm authority, resolve issues with grace, and ensure the hotel is ready to shine come sunrise.

What You’ll Be Doing

Oversee all hotel operations during the night shift, acting as the senior decision-maker on site.
Support and supervise the front office, housekeeping, and security teams.
Handle late check-ins, early departures, and guest requests with professionalism and warmth.
Manage incidents, emergencies, and escalations with confidence and care.
Complete night audit procedures and prepare handover reports for the day team.
Ensure all public areas remain secure, clean, and guest-ready.

Benefits

Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition
Free meals on duty

Ideal Candidate

Proven experience in a supervisory or management role within a luxury or lifestyle hotel.
A guest-first mindset and a reassuring, professional presence.
Strong decision-making, communication, and problem-solving skills.
Familiarity with night audit procedures and hotel systems.
Flexibility to work overnight shifts, weekends, and holidays.

Hotel

St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

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