Floor Supervisor

Cubitt House; London; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Competitive salary plus tips

Perkbox – 30 points every month

Monthly recognition & reward programmes

Staff meals while on shift

A bottle of champagne on your birthday

Job summary

A prestigious hospitality group in London seeks an experienced Floor Supervisor to enhance the customer experience at their iconic pub. The ideal candidate will lead the team with confidence, supervise junior staff, and ensure smooth operations during high demand. This full-time role offers opportunities for growth and competitive compensation, including tips and perks such as staff meals and a supportive culture.

Qualifications

• Previous experience in a supervisory role within premium hospitality.
• Calm, confident leadership under pressure.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead by example during busy services, ensuring smooth floor operations.
• Supervise, coach and support junior waiters and runners.
• Communicate effectively with kitchen, bar, and management teams.

Skills

Leadership

Customer service

Organizational skills

Attention to detail

Job description

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HR Consultant, and Executive Headhunter specialising in recruiting leadership roles within luxury retail and hospitalityPeople Director @ Cubitt…

Floor Supervisor – The Thomas Cubitt, Belgravia Cubitt House | London | Full-Time

Are you a natural leader with a passion for hospitality and an eye for detail?

We’re looking for an experienced and energetic Floor Supervisor to support the front-of-house team at The Thomas Cubitt, our flagship pub in the heart of Belgravia.

Part of the independent Cubitt House collection, The Thomas Cubitt blends classic British charm with modern, food-led service. With its loyal local following, elegant brasserie dining rooms and beautifully curated guest experience, it’s one of London’s most iconic pubs.

What You’ll Do

• Lead by example during busy services, ensuring smooth floor operations.
• Supervise, coach and support junior waiters and runners.
• Be a key point of contact for guests, ensuring every experience exceeds expectations.
• Oversee floor plans, pacing and covers with confidence and precision.
• Communicate effectively with kitchen, bar and management teams.

What We’re Looking For

• Previous experience in a supervisory role within premium hospitality.
• Calm, confident leadership under pressure.
• Professional, warm and guest-focused approach.
• Strong organisational skills and attention to detail.
• A passion for food, wine and delivering outstanding service.

What You’ll Get

• Competitive salary plus tips.
• Perkbox – 30 points every month to spend as you wish.
• Monthly recognition & reward programmes.
• Supplier training, tastings and ongoing development.
• Opportunities to grow through our Cubitt House Academy.
• Staff meals while on shift.
• Staff socials, competitions, trips and an annual Christmas party.
• Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
• A bottle of champagne on your birthday.
• A supportive, personality-driven culture that values both skill and character.

Be part of a house where service, charm and people matter.

Apply today and take the next step in your hospitality career with Cubitt House.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Customer Service, and Sales

• Industries

  Food and Beverage Services and Accommodation and Food Services

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