Night Manager

Criterion Hospitality; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Supportive team

Development opportunities

Competitive salary & benefits

Job summary

Criterion Hospitality in Central London is recruiting a Night Manager to lead overnight operations across our hotel portfolio. You will be the primary point of contact during the night, ensuring safety, smooth service, and a calm, professional presence for guests.

The role requires previous night management or supervisory experience, strong communication and problem-solving skills, and a customer-focused mindset.

Qualifications

• Previous experience in hotel night management or a similar supervisory role.
• Strong communication and problem-solving skills.
• A calm, professional approach in all situations.
• A customer-focused mindset with a passion for hospitality.

Responsibilities

• Be the primary point of contact during overnight operations, ensuring smooth running of the hotel, safety and outstanding service throughout the night.
• Oversee overnight staff, coordinate guest requests and respond to emergencies with composure and efficiency.

Skills

Leadership

Night management

Communication

Problem-solving

Customer focus

Job description

Due to continued growth, Criterion Hospitality is excited to be expanding our team and is now recruiting a Night Manager for our portfolio of hotels in Central London.

If you’re a confident leader with a passion for delivering exceptional guest experiences, this is your opportunity to take the next step in your hospitality career. You’ll be the primary point of contact during overnight operations, ensuring smooth running of the hotel, safety, and outstanding service throughout the night.

What we’re looking for:

• Previous experience in hotel night management or a similar supervisory role
• Strong communication and problem-solving skills
• A calm, professional approach in all situations
• A customer-focused mindset with a passion for hospitality

What we offer:

• A supportive team within a growing company
• Opportunities for development and progression
• Competitive salary and benefits