Night Leader

Shepherd Neame Limited; Deal; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Early wage withdrawal

Staff discounts on food and drink

Pension plan

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame Limited in Deal, Kent, is seeking a Night Porter to keep the hotel safe, clean, and welcoming overnight. You’ll greet late arrivals, monitor the premises, and support guests with requests while maintaining high standards of cleanliness.

This permanent full-time role at the Royal Hotel offers competitive hourly pay, tips, and staff discounts across pubs and hotels, plus pension and career development opportunities.

Qualifications

• Pride and Passion – take responsibility and pride in getting the job done.
• Sheps Spirit – stay calm overnight and ensure guests feel safe.
• Authenticity – manage priorities and work efficiently.

Responsibilities

• Welcome and assist guests during late check-ins and early check-outs.
• Monitor the premises to ensure safety and security throughout the night.
• Handle guest queries and resolve issues promptly and professionally.
• Carry out cleaning and housekeeping tasks to maintain high standards.
• Prepare areas for the next day’s service and assist with early breakfast set-up.
• Report any maintenance or safety concerns promptly.

Skills

Pride and Passion

Sheps Spirit

Authenticity

Job description

Employment type: Full Time
Contract: Permanent
Salary: £13.30 per hour

Night Porter – Keep Things Running Smoothly Overnight with Britain’s Oldest Brewer!

At Shepherd Neame, we know that great service doesn’t stop when the sun goes down. As a Night Porter, you’ll play a vital role in ensuring the safety, security, and comfort of our guests during the night. You’ll be the point of contact for late arrivals and early departures, while keeping the property secure and presentable.

This is a fantastic opportunity for someone who is reliable, organised, and enjoys working independently.

Where You’ll Be Working

Set in the picturesque coastal town of Deal, Kent, the Royal Hotel is the perfect destination for a seaside escape. The hotel has 18 luxurious bedrooms to choose from, several with balconies overlooking the sea. Guests can dine in the hotel’s Quarterdeck restaurant or the relaxed surroundings of the Boathouse bar which has a terrace and garden area offering glorious sea views.

What You’ll Do

• Welcome and assist guests during late check-ins and early check-outs.
• Monitor the premises to ensure safety and security throughout the night.
• Handle guest queries and resolve issues promptly and professionally.
• Carry out cleaning and housekeeping tasks to maintain high standards.
• Prepare areas for the next day’s service and assist with early breakfast set-up.
• Report any maintenance or safety concerns promptly.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great Night Porter:

• Pride and Passion – you take responsibility and pride in getting the job done.
• Sheps Spirit – you bring a calm and reassuring presence overnight andgo the extra mile to make guests feel safe and comfortable.
• Authenticity – you can manage priorities and work efficiently.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity—values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the night shift?