Night Housekeeping Supervisor — Luxury Retreat

Hiddenwell; Warwick; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Spa day on work anniversaries

Free parking

Pension scheme

Discounts on stays and spa days

Employee assistance program

Perkbox discounts

Induction and training programme

Online doctor support

Job summary

Hiddenwell’s Ardencote Manor is seeking a Nights Housekeeping Supervisor to lead the team and maintain Lux Retreat standards. You’ll oversee Room Attendants, ensure guest spaces are spotless, and work with front of house to manage arrivals and VIPs.

With hands-on leadership, you’ll train colleagues, enforce health and safety, and track stock and maintenance needs to deliver exceptional guest experiences across our luxury wellness retreat.

Qualifications

• Experience in housekeeping supervision is preferred.
• Strong leadership and ability to motivate a team.
• Excellent attention to detail and presentation standards.

Responsibilities

• Lead and supervise Room Attendants, Linen Porters, and Public Area Cleaners.
• Inspect bedrooms and public areas to ensure spotless presentation.
• Collaborate with Reception and other teams for arrivals, departures, and VIP requests.
• Maintain stocked trolleys and cupboards; organise deep cleans and room priorities.
• Act on guest feedback to maintain and improve standards.
• Welcome and train new starters; ensure adherence to health & safety and COSHH.

Skills

People management

Attention to detail

Shift management

Communication

Guest service

Tools

COSHH procedures

Job description

Hiddenwell’s Ardencote Manor is seeking a Nights Housekeeping Supervisor to lead the team and maintain Lux Retreat standards. You’ll oversee Room Attendants, ensure guest spaces are spotless, and work with front of house to manage arrivals and VIPs.

With hands-on leadership, you’ll train colleagues, enforce health and safety, and track stock and maintenance needs to deliver exceptional guest experiences across our luxury wellness retreat.