Night Hotel Receptionist — 5-Star Service & Rezlynx Pro

The Megaro Hotel; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Gyle Hotel is seeking an experienced Night Receptionist for our 4* townhouse in Kings Cross. You will work on-site four days a week with 12‑hour shifts, monitoring security, and handling emergency communications with the hotel team to ensure seamless guest experiences.

The successful candidate will be passionate and well presented, with superb organisation, attention to detail and a strong commitment to five‑star service. Rezlynx experience is essential.

Qualifications

• Experience with Rezlynx PMS and front desk duties.
• Excellent presentation and interpersonal skills.
• Fluent English, both spoken and written.
• Able to check arrivals, report credit limits and handle cash.
• Knowledge of standard PC packages and reservations systems.
• Strong clerical and administrative capabilities.
• Detail‑oriented with the ability to work independently.
• Excellent customer service and guest experience focus.

Responsibilities

• Manage on-site operations four days a week with 12‑hour shifts.
• Monitor security and respond promptly to emergencies.
• Communicate urgent issues to the line manager or duty manager.
• Check arrivals lists, run credit limit reports and handle cash.
• Maintain thorough knowledge of the Rezlynx system and guest services.

Skills

Rezlynx PMS knowledge

Interpersonal skills

Cash handling

Credit limit reporting

Knowledge of PC packages

Res system familiarity

Attention to detail

Independent worker

English proficiency (oral & written)

Tools

Rezlynx

Job description

The Gyle Hotel is seeking an experienced Night Receptionist for our 4* townhouse in Kings Cross. You will work on-site four days a week with 12‑hour shifts, monitoring security, and handling emergency communications with the hotel team to ensure seamless guest experiences.

The successful candidate will be passionate and well presented, with superb organisation, attention to detail and a strong commitment to five‑star service. Rezlynx experience is essential.