Night Hotel Receptionist – 4

The Megaro Hotel; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Gyle Hotel is seeking an experienced Night Receptionist for our 4* townhouse in Kings Cross. You will work on-site four days a week with 12‑hour shifts, monitoring security, and handling emergency communications with the hotel team to ensure seamless guest experiences.

The successful candidate will be passionate and well presented, with superb organisation, attention to detail and a strong commitment to five‑star service. Rezlynx experience is essential.

Qualifications

• Experience with Rezlynx PMS and front desk duties.
• Excellent presentation and interpersonal skills.
• Fluent English, both spoken and written.
• Able to check arrivals, report credit limits and handle cash.
• Knowledge of standard PC packages and reservations systems.
• Strong clerical and administrative capabilities.
• Detail‑oriented with the ability to work independently.
• Excellent customer service and guest experience focus.

Responsibilities

• Manage on-site operations four days a week with 12‑hour shifts.
• Monitor security and respond promptly to emergencies.
• Communicate urgent issues to the line manager or duty manager.
• Check arrivals lists, run credit limit reports and handle cash.
• Maintain thorough knowledge of the Rezlynx system and guest services.

Skills

Rezlynx PMS knowledge

Interpersonal skills

Cash handling

Credit limit reporting

Knowledge of PC packages

Res system familiarity

Attention to detail

Independent worker

English proficiency (oral & written)

Tools

Rezlynx

Job description

Night Hotel Receptionist - 4* Townhouse

Kings Cross

Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience.

The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features.

We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system).

The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible.

The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills.

It is essential to ensure the department is adequately briefed at all times therefore communication is key.

The Night Receptionist will:

• Possess comprehensive knowledge of the company PMS system, Rezlynx
• Possess excellent presentation and interpersonal skills
• Skilled in checking arrivals lists, credit limit reporting and cash handling
• Knowledge of standard PC packages and computerized reservations systems
• Proficient in handling general clerical and administrative tasks
• Be flexible, will have great attention to detail
• possess the ability to work independently
• Excellent command in English, both in oral and written
• be extremely knowledgeable in regards to the company services, standards & products
• commercially and financially astute
• provide exceptional customer service and unforgettable experience

If you are looking for a vibrant yet high-end operation, no need to look any further.