Night Front Office Graduate - 5 Star Service & Career Growth

The-Landmark-London; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension with company contributions

50% restaurant discounts

Friends & Family rates across ourhot

Complimentary stay after probation

Uniforms provided and laundered

Free meals on duty

Employee Assistance Programme

Bike to work scheme

Discounts on benefits platform

Team member and Friends & Family rates

Job summary

The Landmark London is seeking a Night Front Office Graduate to join our Front Office Team on a permanent basis with an immediate start. You will work 40 hours per week on a shift rota, delivering memorable moments and five-star service to guests while upholding hotel standards.

Join a lively, energy-filled team and benefit from a comprehensive range of perks and development opportunities, supporting your growth in a prestigious city hotel environment.

Qualifications

• Experience in hospitality and front desk operations.
• Ability to upsell hotel products to guests.
• Knowledge of hotel SOPs and procedures.

Responsibilities

• Maintain and adhere to The Landmark London SOPs while delivering 5* service to guests.
• Explain hotel products and rates, and provide recommendations to maximise department revenue.
• Understand policies and procedures and handle guest situations professionally.

Skills

Front Office

Guest Service

Communication

Teamwork

Job description

The Landmark London is seeking a Night Front Office Graduate to join our Front Office Team on a permanent basis with an immediate start. You will work 40 hours per week on a shift rota, delivering memorable moments and five-star service to guests while upholding hotel standards.

Join a lively, energy-filled team and benefit from a comprehensive range of perks and development opportunities, supporting your growth in a prestigious city hotel environment.