Night Front Desk Supervisor | Brand Hotel, Night Audit

Valor Hospitality Careers - UK; Eastleigh; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Room discounts

Friends & family discounts

Dining discount 50%

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonus £250

Wellbeing benefits

Job summary

Holiday Inn Southampton-Eastleigh is seeking a Night Supervisor to manage Front Desk operations and support Night Audit. You will ensure brand standards are met and guest requests are handled promptly, with flexibility to adapt on shift.

The role requires excellent communication, teamwork, and a proactive approach to preparing the hotel for the day ahead. Competitive rate of £13.46 per hour for 40 hours across 5 days in Eastleigh.

Qualifications

• Front desk experience in branded hotels.
• Understanding and delivering brand standards.
• Strong teamwork and communication required.
• Ability to work on night shifts and adapt to shift patterns.
• Knowledge of Night Audit processes is a plus.

Responsibilities

• Run the Front Desk and support Night Audit.
• Deliver brand standards at all times.
• Assist guests with requests and room amenities.
• Prepare hotel for the day ahead and brief the team.
• Communicate effectively with guests and colleagues.

Skills

Front desk experience

Brand standards

Teamwork

Communication skills

Night shift

Job description

Holiday Inn Southampton-Eastleigh is seeking a Night Supervisor to manage Front Desk operations and support Night Audit. You will ensure brand standards are met and guest requests are handled promptly, with flexibility to adapt on shift.

The role requires excellent communication, teamwork, and a proactive approach to preparing the hotel for the day ahead. Competitive rate of £13.46 per hour for 40 hours across 5 days in Eastleigh.