Night Front Desk Host | Luxury 5-Star Hotel

G64-Operation Support-LO; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday per year

Complimentary hot meals and beverages

Annual complimentary night stays

Staff accommodation discounts

Company pension

Job summary

The Londoner is seeking a Night Receptionist to join our front-of-house team in London. The role covers night shifts on a 4 days on, 3 days off rota, ensuring a seamless guest experience and adherence to our high service standards.

Applicants should have prior hotel reception experience (4- or 5-star preferred) and be proficient with Opera, Office 365, and Guest Plus. Excellent English is essential for this role.

Qualifications

• Previous hotel reception experience is required, ideally 4- or 5-star property experience.
• Impeccable command of the English language, written and spoken.
• Proficient with Opera, Office 365 and Guest Plus IT systems.

Responsibilities

• Handle night reception and lobby hosting. Ensure smooth guest experience at night.
• Maintain high standards of customer service aligned with hotel values.
• Work on a rotating schedule: 4 days on, 3 days off.

Skills

Customer service

Attention to detail

English proficiency

Tools

Opera

Office 365

Guest Plus

Job description

The Londoner is seeking a Night Receptionist to join our front-of-house team in London. The role covers night shifts on a 4 days on, 3 days off rota, ensuring a seamless guest experience and adherence to our high service standards.

Applicants should have prior hotel reception experience (4- or 5-star preferred) and be proficient with Opera, Office 365, and Guest Plus. Excellent English is essential for this role.