Night Facilities Officer – Campus Residences

UPP; Greater London; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + bank holidays

Life insurance

Pension

Cycle to work scheme

UPP Rewards portal discounts

Descripción de la vacante

UPP is seeking a Facilities Officer to support our residence management team on a permanent basis, delivering security, safety and service to students.

You will work night shifts (8pm–8am or 10pm–10am) on a 4-on, 4-off pattern, across Monday to Sunday, with a competitive salary and strong benefits. This role requires a proactive, detail‑oriented approach and the ability to liaise with staff and residents to ensure a safe living environment.

Formación

• Experience in a similar role and environment.
• Excellent communication and organisation skills.
• Attention to detail and a passion to do a great job.
• Flexibility to work additional hours during peak periods (arrival/departure weekends).

Responsabilidades

• Carry out regular patrols of the residence and grounds, reporting any security/safety issues.
• Monitor and control health, safety and maintenance standards within residence and grounds.
• Respond effectively to fire alarm activations and liaise with the emergency services.
• Monitor the signing in and out of all guests, visitors and contractors.
• Complete help desk forms for reactive maintenance and pass to the relevant persons.
• Deal with queries and complaints in a professional and courteous manner.
• Complete all necessary reports including incident, noise and accident reports as required.
• Monitor student conduct and report breaches of the Code of Conduct and license agreement as appropriate.
• Liaise with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates.

Conocimientos

Patrolling

Health & safety

Maintenance reporting

Emergency response

Guest & contractor management

Customer service

Communication

Security awareness

Descripción del empleo

UPP is seeking a Facilities Officer to support our residence management team on a permanent basis, delivering security, safety and service to students.

You will work night shifts (8pm–8am or 10pm–10am) on a 4-on, 4-off pattern, across Monday to Sunday, with a competitive salary and strong benefits. This role requires a proactive, detail‑oriented approach and the ability to liaise with staff and residents to ensure a safe living environment.