Night Facilities Officer

Kaplan International; Liverpool; On-site; GBP 28,000; Full time

Job summary

Kaplan International is looking for a Night Facilities Officer in Liverpool to oversee various aspects of building management and student welfare. The role includes a commitment to health and safety alongside customer service responsibilities. With a full-time schedule and a fixed-term contract until July 2026, this position supports the accommodation needs of students and promotes a safe living environment.

Benefits

28 days annual leave

Discounts on Kaplan courses for you and your family

24/7 confidential helpline

Company pension contributions

Enhanced maternity and parental leave

Medicash Health Cash Plan

Qualifications

• Experience in customer service, hospitality, or student service provision.
• Ability to work as part of a team and on own initiative.
• Experience in maintenance or caretaking roles.

Responsibilities

• Manage building operations and student welfare overnight.
• Oversee health and safety in accordance with legislation.
• Provide customer services and assist during emergencies.

Skills

Customer care

Flexibility in working hours

Budget management

Job description

Night Facilities Officer

Reference Number: JR247957

Location: Liverpool

Working Pattern: Full Time, up to 42 hours per week (4 on 4 off pattern)

Contract Type: Fixed Term Contract, until July 2026

Number of roles: 1

Salary: £27,594 per annum

We are looking for a Night Facilities Officer to join our team.

As Night Facilities Officer, you will have responsibility for the following areas Building management, Health and Safety, Student Welfare and Customer Services, Financial, Marketing & promotion and any other duties as required by the General Manager and/ or Deputy Manager.

Candidates will need to be available to work overnight on a shift basis between the hours of 8pm and 8am (up to a maximum of 42 hours per week).

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/msype8xv

What you’ll bring to the role

The successful applicant will:

• Have a passion for customer care and a sensitivity to students needs

• Have experience in a customer facing environment

• Have recent experience of working in a maintenance / caretaking role

• Have experience of working in an effective Health & Safety culture in line with legislation.

• Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required

Essential skills/ experience

• Have experience in customer service, hospitality or student service provision, ideally accommodation

• Be able to work as part of a team, and work on own initiative

• Budget management.

• Ability to prioritise workload and meet deadlines

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Livingis a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on Monday 23rd June 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

Application Support

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team [e-mail].

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

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