Night Duty Manager

Threadneedles Hotel; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a Night Duty Manager to oversee night operations at a historic hotel in Bath. In this pivotal role, you'll ensure guests enjoy a unique and memorable experience while managing a dedicated front office team. With a focus on exceptional service and attention to detail, you'll thrive in a dynamic environment that values your contributions. Join a company committed to employee growth and wellbeing, offering a range of impressive benefits, including generous holiday allowances and career development opportunities. If you're passionate about hospitality and ready to make a difference, this role is for you.

Benefits

Service Charge

Incentive Payments

Referral Bonus

Generous Holiday Allowance

Recognition Programs

Career Investment

Learning and Development

Financial Wellbeing

Health and Wellbeing

Healthcare Package

Exclusive YTL Perks

Qualifications

• Previous hotel experience in a senior front office role.
• Strong communicator with great attention to detail.

Responsibilities

• Manage night-time operations ensuring guest satisfaction.
• Coordinate front office team activities and maintain standards.

Skills

Hotel Management

Communication Skills

Organizational Skills

Customer Service

Opera Software

Education

Experience in a Senior Front Office Role

Tools

Opera

Job description

The Role of a Night Duty Manager

The Night Duty Manager is a critical role for the hotel where you will manage the smooth-running of the night-time operation to ensure all our guests have a unique and enjoyable experience.

Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will be responsible and trustworthy. You will have fun with our guests and enjoy being part of the front office team.

Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera.

The Gainsborough Bath Spais a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.

Our Culture

AtThe Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

Join Our Team and Enjoy These Amazing Benefits!

• Service Charge: Benefit from a share of the service charge, boosting your earnings.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.