Trainee Duty Manager, Barry Leisure Centre

Parkwood Leisure; Barry; On-site; GBP 27,000; Full time

Job summary

An exciting opportunity awaits as a Trainee Duty Manager at a vibrant leisure centre. This role is perfect for those looking to kickstart their career in leisure management. You will ensure high standards of customer care and safety while developing innovative programmes to enhance user engagement. This position not only provides valuable experience but also paves the way for career progression in a rapidly growing company. If you have strong communication skills and a passion for leisure, this is the perfect role for you!

Benefits

Free gym membership for you and a nominated person

Employee discount portal

Company sick pay

Career progression opportunities

Qualifications

• Strong relationship-building skills with customers and team members.
• Effective communication skills at all organizational levels.

Responsibilities

• Ensure high standards of health, safety, and customer care.
• Develop innovative leisure programmes to increase usage.
• Assume shift management responsibilities for Centre performance.

Skills

First Aid at Work Qualification

National Pool Lifeguard Qualification

Leisure Management

Communication Skills

Relationship Building

Education

Leisure Management Qualification

Pool Plant Operators Certificate Level 2 or 3

Job description

Trainee Duty Manager | Barry Leisure Centre

Position: Full Time / 40 hours | Salary: £26,267.04

The Trainee Duty Manager is a key role within the company, responsible for ensuring high standards of customer and staff relations. This position offers a rewarding experience and serves as a stepping stone to a career in leisure management within a rapidly growing company.

Primary Objectives

1. Ensure the highest standards of health, safety, and customer care within the Centre.
2. Develop and promote an innovative leisure programme to increase usage and profitability.
3. Assume shift management responsibilities to maximize Centre performance and maintain excellent customer service.
4. Work closely with a current Duty Manager to gain valuable experience and knowledge.

The Person

• First Aid at Work Qualification and National Pool Lifeguard Qualification are desirable; training will be provided if not held. A Pool Plant Operators qualification is also desirable or must be obtained within a set period.
• Recognition in Leisure Management, Sports Development, or a related field is advantageous.
• Ability to gain respect from clients and team members.
• Strong relationship-building skills with customers, clients, and employees.
• Effective communication skills at all organizational levels.
• Understanding and responsiveness to customer needs.
• Commitment to good employee relations and delivering quality training.
• Flexibility for shift work is highly desirable.

What Parkwood Leisure Offers

• Free gym membership for you and a nominated person
• Employee discount portal
• Company sick pay
• Career progression opportunities

Qualifications, Knowledge, and Skills

Candidates should ideally have or be willing to obtain:

• NPLQ (National Pool Lifeguard Qualification)
• Leisure Management Qualification
• Pool Plant Operators Certificate Level 2 or 3
• Proficiency in Welsh is highly desirable but not essential
• Experience in Leisure Centre Operations or related industries such as Hospitality, Retail, Activity Centres, Holiday Parks is advantageous

DBS Disclosure

This role is classified as a regulated post requiring a DBS Disclosure. If not already held, a DBS check will be necessary.

We are committed to inclusion and diversity. Interested candidates are encouraged to apply early, as interviews will be conducted throughout the process. Please note that if you do not receive a response within 21 days, your application has been unsuccessful.