Hotel Duty Manager

Threadneedles Hotel; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a luxurious hotel in the heart of Bath as a Duty Manager, where your leadership will enhance guest experiences. This role offers the chance to lead a dedicated front office team, ensuring exceptional service in a historic setting. Enjoy a range of benefits including service charge sharing, career development opportunities, and exclusive perks like spa passes. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Service Charge

Incentive Payments

Referral Bonus

Holiday Allowance

Recognition Programs

Career Development

Learning and Development

Financial Wellbeing Discounts

Health and Wellbeing Programs

Healthcare Cash Plan

Pension Scheme

Complimentary Spa Passes

Qualifications

• Previous hotel experience in a senior front office role is essential.
• Strong communication and organizational skills are a must.

Responsibilities

• Manage the smooth operation of the front of house.
• Ensure all guests have a unique and enjoyable experience.

Skills

Communication Skills

Attention to Detail

Organizational Skills

Customer Service

Hotel Management Experience

Job description

Hotel Duty Manager

Leading from the front, the Duty Manager plays a critical role in managing the smooth operation of the front of house to ensure all guests have a unique and enjoyable experience.

Our guests are your priority. You will be a strong communicator with excellent attention to detail and organizational skills. You will enjoy engaging with guests and be an integral part of the front office team.

Successful candidates will have previous hotel experience in a senior front office role.

The Gainsborough Bath Spa is a luxurious 100-bedroom hotel, built in the 1800s, occupying two Grade II Listed buildings with Georgian and Victorian façades. Located in the heart of Bath’s World Heritage Site, the hotel offers a blend of historic charm and modern luxury.

Our Culture

At The Gainsborough Bath Spa, we pride ourselves on our relaxed five-star experience. As part of the Small Luxury Hotels of the World collection, we are committed to exceptional service and memorable guest experiences. Our Spa Village offers a range of rejuvenating treatments to enhance guests' stays.

Join Our Team and Enjoy These Benefits:

• Service Charge: Share in the service charge to boost your earnings.
• Incentive Payments: Earn extra for exceptional service.
• Referral Bonus: Receive a £500 bonus for successful referrals.
• Holiday Allowance: Starting at 5.6 weeks, increasing with service.
• Recognition Programs: Celebrating contributions aligned with our values.
• Career Development: Opportunities through apprenticeship programs and progression plans.
• Learning and Development: Access to digital platforms and courses.
• Financial Wellbeing: Discounts from over 1,200 retailers.
• Health and Wellbeing: Interactive platforms and Employee Assistance Program.
• Healthcare: Cash plan benefits, including 24-hour GP access.
• Future Planning: Pension scheme options.
• Exclusive Perks: Complimentary passes to Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand dedicated to creating memorable experiences worldwide, with a portfolio of luxury hotels and resorts.

Our Philosophy