Night Coordinator (MOUP)

LOVELL PARTNERSHIPS LIMITED; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

LOVELL PARTNERSHIPS LIMITED is seeking staff to support residents in Greater Manchester during night shifts. You will help maintain safety and security, perform welfare checks, and respond to incidents, working a 3 nights on/3 nights off rota from 8:00pm to 8:00am.

The role is lone working within a not-for-profit housing service. Applicants should have experience in social care or supported housing, strong communication and IT skills, and be able to work evenings, weekends, and bank holidays.

Responsibilities

• Maintaining safety and security of clients and the building overnight.
• Carrying out welfare and building checks; respond promptly to concerns.
• Understanding and following risk assessments, support plans and personal safety procedures.
• Recording information accurately; up-to-date records and handovers to colleagues.
• Monitoring access to the building; respond to incidents, safeguarding concerns or emergencies.
• Completing health and safety checks; report repairs or maintenance issues.
• Providing administrative support and light cleaning duties.
• Working as part of a wider supported housing team to ensure high standards of service delivery.
• Experience of working with young people and/or vulnerable adults with complex support needs.
• Experience of working within supported housing, social care or a customer-focused environment.
• Strong communication, record-keeping, interpersonal and IT skills.
• Understanding safeguarding, risk management and professional boundaries.
• Remain calm, use sound judgement and respond appropriately in challenging situations.
• Maintaining accurate records and undertaking administrative tasks.
• Ability to work independently, use initiative and work effectively as part of a team.
• Understanding issues affecting vulnerable adults, including mental health and support needs.
• Develop positive working relationships with clients, colleagues and partner agencies.
• Enhanced DBS check is required; must be able to work shifts including evenings, weekends and bank holidays.

Job description

MOUP Night Working Hours: 36/48 hours per week, with services operating overnight, Monday to Sunday, worked on a shift rota of 3 nights on, 3 nights off. Shifts are 8:00pm to 8:00am (Night Shift), Please note that this position is lone working. Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us provide a safe, secure and supportive environment for clients living within our supported housing services in Greater Manchester. Working throughout the night, you will play an important role in ensuring the wellbeing and safety of residents, maintaining the security of the building, responding appropriately to incidents and supporting the smooth running of the service. In this role, you will be responsible for

• Maintaining the safety and security of clients and the building throughout the night.
• Carrying out regular welfare and building checks, ensuring any concerns are responded to promptly and appropriately.
• Understanding and following risk assessments, support plans and personal safety procedures.
• Recording information accurately, maintaining clear and up-to-date records and providing comprehensive handovers to colleagues.
• Monitoring access to the building and responding appropriately to incidents, safeguarding concerns or emergencies.
• Completing health and safety checks and reporting repairs or maintenance issues through the appropriate channels.
• Providing administrative support to the service and undertaking light cleaning duties.
• Working as part of a wider supported housing team to ensure high standards of service delivery and client support.
• Experience of working with young people and/or vulnerable adults with complex support needs.
• Experience of working within supported housing, social care or a customer-focused environment.
• Strong communication, record-keeping, interpersonal and IT skills.
• An understanding of safeguarding, risk management and professional boundaries.
• The ability to remain calm, use sound judgement and respond appropriately in challenging situations.
• Experience of maintaining accurate records and undertaking administrative tasks.
• The ability to work independently, use initiative and work effectively as part of a team.
• An understanding of issues affecting vulnerable adults, including mental health, behaviour management and support needs.
• The ability to develop positive working relationships with clients, colleagues and partner agencies.
• Please note that an Enhanced DBS check is required for this role and you must be able to work shifts, including evenings, weekends and bank holidays where required. The successful candidate will be flexible, reliable, resilient, professional and passionate about making a positive difference to the lives of vulnerable adults and young people. You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.